Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not, you may return the item within 30 days of delivery for a full refund or exchange.

Conditions for Returns:

1. The item must be in its original condition, unused, and with all original packaging.
2. No signs of wear, damage, or missing parts.
3. The return must be initiated within 30 days of delivery.

How to Initiate a Return:

1. Contact our customer service team via email or phone to request a return.
2. Provide your order number and a brief reason for the return.
3. We will provide you with a return authorization and instructions on how to proceed.

Refunds:

1. Once we receive the returned item and verify its condition, we will process your refund.
2. Refunds will be issued to the original payment method within 5-7 business days.

Exchanges:

1. If you prefer an exchange, please indicate the replacement item you’d like.
2. We will ship the replacement item once we receive the returned item.

Exceptions:

1. Personalized or custom-made items are non-returnable unless there is a defect or error on our part.
2. Shipping fees are non-refundable unless the return is due to our error.

If you have any questions or need assistance, please don’t hesitate to contact us. Thank you for choosing our online store!